Cheryl helped us with a loan for our new home at the recommendation of our trusted realtor. She was able to promptly assist us through a loan process qualification process that has become much more invasive and tricky than the last time we went through it some years ago. The process resulted in a very rapid pre-qualification letter which allowed us to act quicker than planned when our dream new home suddenly became available. She then went to work to help us through the process of filing all needed information for full qualification. The online tools were very helpful but she was never more than a phone call away, day or night!